MnPALS Virtual Conference 2021: Flexibility in Library Services
Presenters: Annalis Luck and Carrie Curie
Session materialsAttend
and experience a brief tour of ERM troubleshooting. The presenters will
start with some beginning troubleshooting steps you can take, tips on
when you should send tickets to PALS/Ex Libris, common issues for
vendors, and general cleanup recommendations that can help you avoid
troubleshooting. This presentation is for a general audience and those
new to ER troubleshooting. The presenters will not be covering advanced
troubleshooting steps or discuss all scenarios you might encounter.